This notice explains what personal data Ludus Technology collects through this website, why, who receives it, how long it is kept, and how you can see, correct or delete it. It is written to meet the information requirements of Moroccan law n° 09-08 on the protection of individuals with regard to the processing of personal data and, where it applies to you, the EU General Data Protection Regulation (Regulation (EU) 2016/679, "GDPR").
Who is responsible for your data
The controller ("responsable du traitement") is Ludus Technology SARLAU, Morocco. For any question about your data, write to privacy@ludus-technology.com.
Registered address and company registration details: to be added.
We have not appointed a data protection officer.
Declaration to the CNDP
The declaration of this processing to the Commission Nationale de contrôle de la protection des Données à caractère Personnel (CNDP) is being filed. Its receipt number will be published here as soon as it is issued.
What this notice covers
This notice covers the public website at ludus-technology.com and its contact form. It does not cover services we deliver to clients under a contract; those are described in the agreement for each engagement.
What we collect, and why
| Situation | Data | Purpose |
|---|---|---|
| You send the contact form | Your name, email address, company (optional) and the message you write. | To read and answer your enquiry. |
| You email us directly | Your email address and whatever you include in your message. | To read and answer your message. |
| You visit any page | Your IP address and the technical details every browser sends with a request. | To deliver the page and protect the site from abuse. The contact form keeps your IP address in memory for at most one hour to limit repeated submissions; it is never written to our database. |
The name, email address and message fields of the form are required: without them we cannot reply to you. The company field is optional. Please do not include sensitive information (health, religion, political opinions, identity card numbers and the like) in your message; we do not need it to answer you.
This website sets no cookies and uses no analytics, advertising or tracking tools. We never sell your data, never use it for advertising, and never use it to train AI models. No decision about you is made automatically.
One blog page, Ludus Lumina, loads its styling from cdn.tailwindcss.com, so that service receives your IP address when you open that page. No other page loads anything from a third party.
Legal basis
We process your enquiry because you asked us to reply, and it may be a step towards a contract you request (GDPR Article 6(1)(b)). We also have a legitimate interest in answering the messages people send us and in keeping the site safe from abuse (GDPR Article 6(1)(f)). We will only send you marketing messages if you have agreed to receive them.
Who receives your data
Only Ludus Technology reads your enquiry. To run the website and deliver your message to us, we use these providers:
| Provider | Role | Location |
|---|---|---|
| Contabo | Hosts the server where the website runs and where enquiries are stored. | Germany (European Union) |
| Telegram | Delivers a notification of your enquiry (name, email, company and the start of your message) to us. | May be outside Morocco and the European Union |
| Resend | Sends us an email notification containing your enquiry. | May be outside Morocco and the European Union |
Your data is therefore transferred outside Morocco. We may also disclose data where the law requires it.
How long we keep it
- Contact form enquiries are deleted automatically from our database two years (730 days) after they are received. Daily backups of the database are kept for 14 days, so a deleted enquiry leaves the backups within 14 days.
- Notification copies in Telegram and in our mailbox are kept until we delete them. Ask us and we will delete them.
- IP addresses used for rate limiting are held in memory for at most one hour.
Retention of the hosting server's technical access logs: to be confirmed.
Your rights
Under law n° 09-08, you have the right to:
- be informed when your data is collected (this notice);
- access the data we hold about you, free of charge;
- have it updated, corrected, erased or blocked. We act on these requests within ten days, free of charge;
- object, for legitimate reasons, to its processing, and object at any time and at no cost to its use for marketing.
If the GDPR applies to you, you also have the right to restrict processing, to receive your data in a portable format, and to withdraw any consent you have given at any time, without affecting what was done before.
To exercise any of these rights, write to privacy@ludus-technology.com. We may ask you to confirm your identity before acting on the request.
How to complain
If you are not satisfied with our answer, you can contact the CNDP, Morocco's data protection authority, at cndp.ma. If you live in the European Union, you can also complain to the data protection authority of your country.
Security
The site is served over an encrypted connection (HTTPS), access to stored enquiries is restricted to Ludus Technology, and backups are checked every day. No method of transmission over the internet is completely secure, so we recommend you do not send highly sensitive information through the form.
Changes to this notice
When this notice changes, we update it on this page and change the date at the top.